Our contact information:By email:
contact at SweetOrganicsandNaturals.com
By mail: 310 Secretariat Lane
Fairview, NC 28730
By phone:
828-628-9970 (between 10 a.m. and 6 p.m. Monday-Friday eastern time zone)
contact@SweetOrganicsandNaturals.comCoupon Policy:
All coupons can only be used once per customer unless otherwise stated.
Great News!
Free shipping on orders $25 & up.
I will be using either USPS First Class or USPS Priority Mail depending on the order weight.
Shipping Information:
Most in stock orders will be shipped within 2-3 days of ordering.
At this time we are only shipping to the following countries: USA & Canada
2 Day Express and 2-3 day shipping will be shipped within 1-2 business days of ordering, which may or may not add a time on to expected arrival.
**Personalized orders will still have a 3-4 day handling time prior to the 2 day shipping time.
Shipping charges:
Most orders ship within 48-72 hours and usually arrive in 3-10 business days. Some items ship directly from the artisan and may take slightly longer.
USPS First Class Available for orders up to 13oz.
USPS First Class Rates for All the US:
1 to 2 items 2.50
3 to 4 items 3.00
5 to 8 items 5.00
8 to 9 items 7.50
10 to 11 items 8.00
12 to 14 items 10.00
15 to 29 items 12.00
30 to 34 items 20.00
35 & up items 22.00
Free Shipping Option (Canada):
0 to 24.99 5.00
25 to 49.99 3.00
50 to 74.99 2.00
75 to 99.99 1.00
100 & up *Free*
Standard shipping will ship via stores choice of shipping.
Standard Shipping Rates:
Product Total........Standard Shipping (Cont. US)
0 to 25.00 5.95
25.01 to 50.94 8.95
50.95 to 75.00 12.95
75.01 to 100.00 14.95
100.01 to 150.00 14.95
150.01 to 200.00 14.95
200.01 and up FREE
Standard (AK,AS,CZ,GU,HI,MP,PR,VI)
0 to 25.00 8.95
25.01 to 50.94 11.95
50.95 to 75.00 15.95
75.01 to 100.00 17.95
100.01 to 150.00 20.95
150.01 to 200.00 20.95
200.01 to 300.00 20.95
300.01 and up FREE
Free Shipping Option (Canada):
0 to 24.99 5.00
25 to 49.99 3.00
50 to 74.99 2.00
75 to 99.99 1.00
100 & up *Free*
Refund Policy:
We strive to carry only the highest quality products and hope that you will be happy with your purchase, but in the event that a mishap may happen.
We will happily accept returns for any damages that occur during shipping provided you contact us within 3 days of receiving your order. A new item will be shipped out at our cost. We will also accept returns on any item that is unopened in its original packaging within 1 month of the purchase date. *Custom items are not returnable.* For damaged items, we will pay for return shipping. All other returns the return shipping will be the responsibility of the customer. Sweet Organics and Naturals retains the right to amend the refund policy at any time, without notice. We may on occasion amend the policy on a case-by-case basis.
For all returns please email: contact@sweetorganicsandnaturals.com
11/12/2007
Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from customers:
Name,
Shipping/Billing Address,
Email address,
Phone number,
Credit/Debit Card Information
How That Information Is Used:
We will only use any information collected to fill orders, obtain additional information about order, and inform customers about the status of their order. And/or special sale announcements.
Our Commitment To The Security of Your Data:
All personal information provided to us will remain strictly confidential.
We do not sell, trade, or share any personal information.
Use of Twitter & Facebook apps
Your privacy is important to us.
All information collected will only be used to display your likes & tweets. None of your or your friends information will be sold, traded or shared.